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Tag: health services

From Texts to Triage: The WhatsApp Clinic Experience

Posted on January 14, 2025 by BMJ GH Blogs

  In a bustling paediatric clinic in Coimbatore, Tamil Nadu, India, the day begins not only with appointments but also with a steady stream of WhatsApp messages from anxious parents. The screen flickers as a mother text for advice, the urgency in her tone unmistakable: her 4-year-old son has a high-grade fever and refuses to […]

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